My Account

Sales Inquiries

Consumer Sales:
Shop the World Book Store or call 800-967-5325

School and Library Sales

Contact your local World Book Representative at:
800-975-3250 (US)
800-837-5365 (Canada)

For sales outside the United States and Canada, please see World Book International Sales.

Direct Selling Association
We are proud members of the Direct Selling Association. Click here to view the code of ethics by which we abide.

World Book Online Customer Service

United States & Canada Support

To send your comments to us electronically, please complete the Consumer Relations Inquiry Form.

Live Representative
Our Consumer Relations Specialists are available to answer your questions, provide information on World Book products, and assist you in the resolution of complaints.

You may call us Monday through Friday, 8:00 a.m.-5:00 p.m. Central Time, and speak to a Consumer Relation Specialist, who will provide you with personal service.

You can reach us at:

United States and Canada: 800-967-5325

When calling, please have the order or invoice number, or information on your problem or complaint available. This information will help the specialist respond to your questions.

You can also write to us. Please include the invoice number for your World Book product purchase, the sales representative involved, and the dates of your contacts, and we will respond to your letter within 48 hours of receipt. Please allow time for regular mail delivery. Our mailing address is:

World Book, Inc.
ATTN: Consumer Relations Department
180 N. LaSalle St.
Suite 900
Chicago, Illinois 60601

You may fax us as well. We ask that in your fax you provide all information, including your name, address, and telephone number, invoice number of your World Book product purchase, and the sales representative involved. Our fax number for the United States and Canada is 888-922-3766.

United States & Canada Support for School & Library Customers

Phone: 800-338-8382
Please include your name, the school/library name, account #, a phone number, and a detailed description of your question, concern, or comment.

Other Countries

Please visit for assistance.

Corporate Contact

World Book, Inc. Headquarters
180 N. LaSalle St.
Suite 900
Chicago, Illinois 60601
ph: 312-729-5800
fax: 888-922-3766