World Book Online
Choose a question below to view the answer. If you have additional questions, please Contact Us at any time.
What are the system requirements for World Book Online?World Book Online is optimized and fully supported on the following browsers and devices:
- Chrome (version 60 or higher)
- Firefox (version 60 or higher)
- Microsoft Edge
- Safari (version 10.0 and higher)
- iPhone, iPad (Safari and Chrome)
- Android devices (Android browser)
- Windows devices (Internet Explorer)
For full accessibility, please add the following sites to your network white list:
In addition, the following settings and plug-ins should be enabled:
- Medium or lower security level in the browser (the level should not be high)
- Adobe Acrobat
- Java Runtime
Who can I contact for technical support?
How do I view and download MARC records for the resources?
You can download the MARC record for any World Book resource by going to the general MARC Records page.
How do I view and download Ebook MARC records?
Account administrators can log in to the Administrator Tools portal and click on the link to download Ebook MARC records under the "Downloads" section. This will lead to a page where you can download all of our current MARC records or any new MARC records that have been added since your last download.
Do you have any resources for languages other than English?
Yes! We have four resources professionally translated in other languages, including two fully Spanish resources - Enciclopedia Estudiantil Hallazgos for beginners and Banco de Contenidos aulaPlaneta for more advanced Spanish learners - a fully French resource called L'Enciclopédie Découverte, and a fully Arabic resource named Kids eLearn. Click on the links to find out more!
Can I translate English content into another language?
Yes! The article content in the English-language Kids, Student, Advanced, and Discover can be translated into more than 100 languages. (For a printer friendly list of translations, click here.)
To translate an article, simply click on the Tools and Settings icon, select "Translate" or "Translate this text," choose a language, and click on the "Go" button. (In Discover, look for the drop-down menu on the left that says "Translate this text into:", select your language, and choose the "Go" button.)
I chose to translate an article into another language, but don't see the translation. How can I view it?
The translation might not appear for users with popup blockers enabled on their browser. You would need to either disable popup blockers or allow popups from worldbookonline.com to ensure this does not happen. On an iPad, go to the Settings app, choose Safari, and ensure that "Block Pop-ups" is turned off.
Can I use my IP Addresses for authentication instead of downloading a cookie on each workstation?
World Book products can now be accessed using IP address authentication as long as the individual IP address or range of IP addresses are static and used exclusively by subscribing institutions within your account. We do not support dynamic IP addresses that change each time you access the Internet. Please email firstname.lastname@example.org or contact your Sales Representative at (800) 975-3250 in the U.S., or (800) 837-5365 in Canada to set up this authentication method.
Do you integrate with any SSO providers?
Who can I contact about the content on your site?If you have a question, comment, or suggestion regarding the content found in World Book Online, please email email@example.com and be sure to include the product with which your email relates, your name, and your school/library name (if applicable).
I have tried to bookmark the home page of a World Book resource. When I access my bookmark later, I see the login screen. How can I avoid this?
If you are using the password for a free trial of World Book Online, you will be required to manually log on each time you access World Book Online. This is not the case with a paid subscription.
Who can I contact for technical support?
Can I place a link to World Book on my school's/library's home page?
If you would like to place a link to World Book resources on your school's/library's home page, visit your World Book Account Tools page for icons and instructions. Please note that this link may only be placed on your Intranet home page. If you would like to place this link on your external home page, please contact your sales representative to find out how to obtain permission to do this.